Order Your Lab Test

Frequently Asked Questions & Resources

Everything you need to know before your visit.

Whether you’re ordering lab tests, enrolling in a class, or attending a community event, Riverview Health is here to make your experience seamless and stress-free. Browse our most common FAQs below or download resources to help you prepare.
Do I need an appointment?
No appointments are necessary. All lab tests are available on a walk-in basis during business hours.
Most lab results are available within 24–48 hours. Some specialty tests may take longer
Yes, minors are welcome, but a parent or legal guardian must accompany them for all services.
No physician order is required for most direct-to-consumer lab tests. Some specialized tests may have eligibility requirements.
We accept all major credit cards through our secure online checkout.
Results are sent securely by email or uploaded to your Riverview Health patient portal, depending on your preference.
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Lab Preparation & Collection Instructions

Be ready for your visit with proper preparation.

To ensure accurate results, please follow preparation guidelines carefully. Each test may have specific fasting or sample collection requirements.

Downloadable Instructions:

  • Clean Catch Mid-Stream Urine
  • 24-Hour Urine Collection
  • Pinworm Preparation
  • Semen Fertility Collection
  • Semen Post-Vasectomy Collection

Specimen Acceptability & Rejection Policy

To maintain diagnostic integrity, each specimen is evaluated for quality and accuracy. Samples that do not meet collection or labeling criteria may need to be recollected. For detailed policy information, visit the Specimen Acceptability page.

View Policy
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Additional Resources

Helpful guides for patients and healthcare providers.
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Lab Client Services Guidelines

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Lab Collection for Nursing Homes & Assisted Living

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Modified Sample Collection (COVID-19 Plan)

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Specimen Acceptability & Rejection Policy

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LabWorks Portal Access

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Lab Order Forms

Access LabWorks Portal

For Professional Clients

Riverview Health provides laboratory support for clinics, skilled care, and assisted living facilities. Partner clients can log in to the Riverview LabWorks Portal for secure order entry and result retrieval.

To request access, contact:

Riverview Health Laboratory
Phone: (317) 776-7241
Email: DTClab@riverview.org

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Hours & Locations

Noblesville Laboratory

395 Westfield Road (Entrance 1)
Phone: (317) 776-7379
Hours: Monday–Friday 7 AM–6 PM | Saturday 7 AM–Noon

Find a Location

Westfield Laboratory

17600 Shamrock Blvd.
Phone: (317) 214-5420
Hours: Monday–Friday 7 AM–6 PM | Saturday 7 AM–Noon

Find a Location

Still Have Questions?

Our team is happy to help clarify test options, class details, or event registration. Please reach out using our contact form, and we’ll respond within two business days.
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